Auto emails and SMS to customers at various stages
Automated email and SMS’s are sent to customers on order booking, no stocks, Invoice and Airway bill stage and also upon any approvals due to discounts or payments. Prepaid customers are intimated about the amount they need to pay through email and SMS for their order to be processes.
Auto emails and SMS to vendors
Automated follow ups with vendors before expected dates arrive, help the vendors service purchase orders most efficiently. Apart from sending purchase orders and excess material received reports, the automated emailing services help keep all communication automated.
Payment reminders automatically
Customers are emailed their outstanding statements every month or 15 days along with their thank you messages on receipt of payments in the system. In case of cheque bounces, as well an email and SMS is sent to the customer.
Auto notifications and email for various CRM activities
Whenever customers call the office forn various requests the same are entered in the system with reminders being sent to customers using emails. Easy feedback recording along with automated communication to customers on promise to pay dates help manage outstanding payment follows better.